Difference between revisions of "FAQ"
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This information is entered “manually”, in the Attendance tab. | This information is entered “manually”, in the Attendance tab. | ||
| − | You will find more information [ | + | You will find more information [http://en-gb.zwswikiroot.a2hosted.com/index.php?title=Time_attendance#Attendance_adjustments]/here |
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Contact the distributor, who will verify the unprocessed records on the terminal and subsequent deactivation. Disconnect the current terminal. Connect a new one to the network. A functional connection to the Internet is necessary for the terminal activation. | Contact the distributor, who will verify the unprocessed records on the terminal and subsequent deactivation. Disconnect the current terminal. Connect a new one to the network. A functional connection to the Internet is necessary for the terminal activation. | ||
Procedure: | Procedure: | ||
| − | After login to https:// | + | After login to https://www.buerk-zws.de/ (in the web browser), select the “Settings” tab “Terminals” and click on the button to generate an activation code. This is entered into the activation code field on the activation screen. After activation, a standard screen is displayed, and the terminal is ready for use. |
| − | [[ | + | [[Update list|Previous page]] |
[[iTA Help|Back to home page]] | [[iTA Help|Back to home page]] | ||
Latest revision as of 09:09, 1 September 2017
How is the working rule correctly set?
You will find the procedure for setting the working rules [1]/here
How do you create a new employee?
The procedure for creating a new employee in the system is described [2]/here
How do you ascertain the RFID of a card (chip)?
You will find the RFID via the terminal. Procedure: - First jump to the service menu of the terminal - Press the gearwheel symbol on the terminal - Enter the access password – (the initial password is 00000; if you have already changed it, enter your current password) and then introduce the card, chip or sticker and the number is visualised on the display of the terminal.
What should be done upon the loss of a chip.
If an employee loses a chip (card, key holder), it is necessary to issue a new one to them. Procedure: - Ascertain the RFID of the newly issued chip. Procedure applicable to the question “How do you ascertain the RFID of a card (chip)?” - You delete the employee’s initial RFID and allocate a new one. You edit this data item under the Employee Information tab, item RFID.
How is leave, illness entered... ?
This information is entered “manually”, in the Attendance tab. You will find more information [3]/here
How are the default leave, overtime values set?
This change is completed under the “settings” tab “Time account, absence account and holidays account” Account history. Select the type of change from the default accounts, employee concerned and enter the required change.
How do you “permanently” change the value of set leave days?
This change is completed under the “settings” tab “Time account, absence account and holidays account” Account history. From the “For account” column Leave and the employee to whom the change applies. You click on “Add account change” and enter the desired value. The already made change appears in the attendance after saving.
What should be done upon termination of employment relationship?
Upon termination of employment relationship, it is necessary to enter the date of termination into the employee’s contract and the item “Employment relationship terminated” under the basic employee data tab. If this termination is not entered, the recording of the employee’s attendance shall continue.
Our terminal has failed, how do we change the non-functional terminal for a new one?
Contact the distributor, who will verify the unprocessed records on the terminal and subsequent deactivation. Disconnect the current terminal. Connect a new one to the network. A functional connection to the Internet is necessary for the terminal activation. Procedure: After login to https://www.buerk-zws.de/ (in the web browser), select the “Settings” tab “Terminals” and click on the button to generate an activation code. This is entered into the activation code field on the activation screen. After activation, a standard screen is displayed, and the terminal is ready for use.
